Contact Us


0843 155 0800

24 Hour Express Order Line - 0843 155 0247

If you already know which product you would like to order, you can call our 24 hour express sales order line on 0843 155 0247, which is open 365 days of the year!

It is helpful if you have the 'product ref.' number to hand, which is displayed on every product page.

Please note, our 24 hour express order line cannot answer customer service enquires. For customer service and technical sales advice, please call our main number during the office hours above.

Contact Form

We will respond to your email enquiry within one working day.

Opening Hours

Customer Service and Showroom opening hours:

Monday to Thursday: 9.00am to 6.00pm
Friday: 9.00am to 5.30pm
Saturday: 10.00am to 4.30pm
Sunday: Closed
Bank Holidays: Closed

Our showroom is undergoing relocation and refurbishment. You can still purchase and collect goods from our existing showroom at Great North Way, but there will be no facility for demoing products. Please call 0843 155 0800 to check stock availability before coming to the store. Relevant dates are as follows:

Saturday 19th April: The final day you can try out instruments at our showroom on Great North Way.

Tuesday 22nd April: A purchase and collection service begins operating from our showroom on Great North Way - please arrange any collections in advance with our team on 0843 155 0800.

Tuesday 6th May: The new showroom at Kettlestring Lane, Clifton Moor, will be open for trying out and purchasing instruments.

Find Us

Showroom Address
Unit 2 Great North Way
York Business Park
YO26 6RB
United Kingdom

Fax: 01904 898 626

Important information about visiting our showroom

Please note that our showroom and warehouse are not located in the same building. 'In Stock' figures quoted on this website represent the total stock quantity we have available for next day delivery when ordered online, but items are not always available to collect from our showroom as they may be located in our warehouse. Therefore, if you intend to visit our showroom and purchase a product, please do call us first on 0843 155 0800 so we can ensure it is accessible for you.