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  1. Home >
  2. Delivery

Delivery

COVID-19 update: We are taking orders, and making every effort to continue operating as normal whilst ensuring the safety of our staff.

To see the currently available services and estimated delivery timescales for new orders, simply add a product to the basket.

We would appreciate your understanding if your order does take slightly longer to arrive than normal during this difficult time.


Delivery options, prices and time-scales are displayed in your shopping basket and are updated according to the basket contents.

COVID-19 update: We are taking orders, and making every effort to continue operating as normal whilst ensuring the safety of our staff.

To see the currently available services and estimated delivery timescales for new orders, simply add a product to the basket.

We would appreciate your understanding if your order does take slightly longer to arrive than normal during this difficult time.


Delivery options, prices and time-scales are displayed in your shopping basket and are updated according to the basket contents.

You will see a list of delivery options with prices, and a calendar which provides an estimated delivery date.

Delivery Time-scale & Services

Estimated delivery dates are stated for every product, and will vary depending on stock status and the delivery service you select. Whilst we cannot guarantee either estimated delivery dates or the date you select using the calendar facility, the vast majority of orders are delivered on the date stated.

If you live in a remote area, it may take longer to deliver your order and some delivery services may not be available. You will be advised if the delivery date and service needs to change when you log-in or enter your address details during checkout.

We will send you an email (or SMS text if you prefer and opt-in to this service after checking out) to confirm when an order leaves our warehouse. If for any reason your order is not dispatched within the estimated timescale, we will send you an email or SMS text with a revised delivery date.

We dispatch with a range of leading couriers including DPD, DHL, TNT, and Parcel force we have a wide range of delivery service options than can be selected from the shopping basket, depending on the size and weight of your order.

Options might include:

Service UK Delivery Timescale Type of order
Royal Mail 2nd Class 3-5 days Small, low value
Royal Mail 1st Class 2-3 days Small, low value
Click & Collect Locally Next day (7 days per week), on orders received by 4pm (subject to change around Christmas and New Year, please check the dates and times when selecting this delivery method during checkout). Up to 20kg
Standard Delivery 2-4 days Up to 30kg
Next Working Day Delivery Next working day, on orders received by 4pm (subject to change around Christmas and New Year, please check the dates and times when selecting this delivery method during checkout). Any
Specific Day Delivery Any selectable weekday Any
Weekday SAVER Delivery, Larger Item 3-5 days Over 24kg
Morning Delivery 1 working day (or date selectable) Any
Saturday Delivery 1 day (or date selectable) Any
Sunday Delivery 1 day (or date selectable) Up to 24kg
International Delivery See destination table below Any

Delivery Charges

Delivery charges are calculated from the weight and size of your order, and the price is shown in your shopping basket. Many products also have free shipping options. Charges Guide:*

  • Many items have free shipping options

  • Small items can cost from £0.99 to £5.00

  • Medium sized orders (up to 30Kg) cost from £4.99 to £7.50

  • Large item such as Drum Kits cost from £7.99 depending on the size and weight

  • International delivery costs from 10 Euros depending on the destination country

We will do our best to determine an accurate cost while you are browing the site, however delivery to some addresses (such as remote areas) may be more expensive than shown in the shopping basket, but if any changes are necessary this will be displayed during the checkout process once you provide your address.

*These costs are only a guide for 'typical' items of these weights. Costs may differ depending on the item(s) in question to be delivered.

Click & Collect

For Click & Collect orders, you can enter your postcode and select a local delivery location, which may include convenience stores and other retail stores. If you order before 4pm, your order will be available to collect the following afternoon. Please note, you cannot use PayPal as the payment method when using Click & Collect as the delivery option.

Delivery to Alternative Address

For orders placed by Credit Card or Debit Card: If the details you enter pass all of our security checks, you may be offered the option of changing the delivery address once a transaction has been processed. We may reject orders when according to our security checks, the address you have provided does not match the card holder's address - this is to help prevent credit card fraud.

For orders placed by PayPal: Currently, we can only deliver to the address that is confirmed in PayPal.

For orders placed by bank transfer or cheque: We can deliver to any address you choose, providing the funds have cleared in our bank.

Collection from one of our Showrooms

You may place an order over the telephone for collection from one of our showrooms, but if you intend to pay by credit or debit card, you will be required to pay for the goods in person when you collect.

Please note: 'In Stock' figures quoted on this website represent the total stock quantity we have available for next day delivery when ordered online. These items are also available to view or collect from our showroom. If you intend to visit our showroom and view or purchase a product, please feel free to call us on 0843 155 0800 to arrange for the product to be easily available when you visit.

What happens if I am not in when the courier tries to deliver?

The courier should leave a card to let you know they tried to deliver. They will usually try to deliver again the next day, but alternatively, you can contact them directly using the details they provide on the card, to arrange a different delivery day.

What do I do if I receive the wrong item?

This is a very rare occurrence, but occasionally things do go wrong. Please send an email to info@gear4music.com including your customer account code or order number, and let us know the details of the problem. We will collect the incorrect item from you, and arrange to get the correct item sent out to you as quickly as possible.

What time of day will my order be delivered?

If you select a standard weekday delivery, your item could be delivered anytime between 8am and 6pm. Sorry, but we can't track your order on the actual day of delivery to provide you with a more accurate time. If you need a more accurate delivery time, please select one of the timed delivery options available from the shopping basket.

Recycling Your Packaging

Please keep hold of all the original packaging until you are sure you want to keep the goods. When you are sure that you want to keep the item, we encourage you to recycle the packaging that your order is supplied in. Most packaging is recyclable but it will need to be separated and sorted. Please check locally which types of packaging are in your area easy to recycle at home and which need to be taken to special collection points. Unfortunately, some packaging items might not recyclable in your area and must be put in the general rubbish bin.

For more information about how and where you can recycle, visit https://www.recyclenow.com/local-recycling.

International Delivery Transit Times

Country (Europe) Postal Service
Delivery Times
Standard Service
Delivery Times
Express Service
Delivery Times
Albania 5-10 working days 2-3 working days not available
Armenia 5-10 working days 2-4 working days not available
Austria 5-8 working days 2-4 working days 1-2 working days
Azerbaijan 5-10 working days 2-4 working days not available
Belarus 5-10 working days 2-3 working days not available
Belgium 5-8 working days 2-4 working days 1-2 working days
Bosnia Herzegovina 5-10 working days 4-8 working days not available
Bulgaria 5-10 working days 4-6 working days 1-2 working days
Croatia 5-10 working days 5-7 working days 1-2 working days
Cyprus 5-10 working days 3-5 working days 1-2 working days
Czech Republic 5-10 working days 3-4 working days 1-2 working days
Denmark
Faroe Islands
Greenland
5-10 working days
5-10 working days
5-10 working days
2-4 working days
2-3 working days
2-3 working days
1-2 working days
not available
not available
Estonia 5-10 working days 4-7 working days 1-2 working days
Finland
Åland Islands
5-10 working days
5-10 working days
3-5 working days
3-5 working days
1-2 working days
1-2 working days
France
French Guiana
Guadeloupe
Martinique
Mayotte
Réunion
Saint Martin
Saint Barthélemy
New Caledonia
4-8 working days
5-10 working days
5-10 working days
5-10 working days
5-10 working days
5-10 working days
5-10 working days
5-10 working days
5-10 working days
2-4 working days
2-4 working days
2-4 working days
2-4 working days
2-4 working days
2-4 working days
2-4 working days
2-4 working days
2-4 working days
1-2 working days
not available
not available
not available
not available
not available
not available
not available
not available
Georgia 5-10 working days 2-4 working days not available
Germany 5-10 working days 2-3 working days 1-2 working days
Gibraltar 5-10 working days 3-5 working days 2-3 working days
Greece 5-10 working days 5-7 working days 1-3 working days
Hungary 5-10 working days 3-5 working days 1-2 working days
Iceland 5-10 working days 4-5 working days not available
Country (Europe) continued Postal Service
Delivery Times
Standard Service
Delivery Times
Express Service
Delivery Times
Ireland 3-8 working days 2-5 working days 1 working day
Isle of Man 3-8 working days 4-8 working days 2-3 working days
Italy 5-10 working days 2-4 working days 1-2 working days
Kazakhstan 5-10 working days 2-4 working days 1-2 working days
Latvia 5-10 working days 4-6 working days 1-2 working days
Liechtenstein 5-10 working days 4-6 working days 1-2 working days
Lithuania 5-10 working days 4-6 working days 1-2 working days
Luxembourg 5-10 working days 2-3 working days 1 working day
Malta 5-10 working days 3-5 working days 1-2 working days
Moldova 5-10 working days 3-5 working days 1-2 working days
Netherlands
Aruba
Curaçao
Sint Maarten
Bonaire
Sint Eustatius
Saba
5-10 working days
5-10 working days
5-10 working days
5-10 working days
5-10 working days
5-10 working days
5-10 working days
2-3 working days
2-4 working days
2-4 working days
2-4 working days
2-4 working days
2-4 working days
2-4 working days
1 working day
not available
not available
not available
not available
not available
not available
Norway 5-10 working days 4-5 working days 2-3 working days
Poland 5-10 working days 3-5 working days 1-2 working days
Portugal
Azores
Madeira
5-10 working days


3-5 working days


1-2 working days


Romania 5-10 working days 4-5 working days 1-2 working days
Serbia 5-10 working days 4-7 working days 2-3 working days
Slovakia 5-10 working days 3-4 working days 1-2 working days
Slovenia 5-10 working days 3-5 working days 1-2 working days
Spain
Balearic Islands
Canary Islands
Ceuta
Melilla
5-10 working days
5-10 working days
5-10 working days
5-10 working days
5-10 working days
4-6 working days
4-6 working days
not available
5-8 working days
5-8 working days
1-2 working days
2-3 working days
3-4 working days
not available
not available
Sweden 5-10 working days 3-5 working days 1-2 working days
Switzerland 5-10 working days 2-5 working days 2-3 working days
Turkey 5-10 working days 5-7 working days not available
Ukraine 5-10 working days 5-7 working days not available
United Kingdom
Isle of Man
Gibraltar
Akrotiri and Dhekelia

British Overseas Territories
Anguilla
Bermuda
British Virgin Islands
Cayman Islands
Falkland Islands
Montserrat
Saint Helena, Ascension & Tristan da C.
Turks and Caicos Islands
4-6 working days
5-10 working days
5-10 working days
5-10 working days

5-10 working days
5-10 working days
5-10 working days
5-10 working days
5-10 working days
5-10 working days
5-10 working days
5-10 working days
5-10 working days
2 days
2 days
2-3 working days
2-3 working days

2-4 working days
2-4 working days
2-4 working days
2-4 working days
2-4 working days
2-4 working days
2-4 working days
2-4 working days
2-4 working days
1-2 working days
1-2 working days
1-2 working days











Country (Rest of the World) Postal Service
Delivery Times
Standard Service
Delivery Times
Express Service
Delivery Times
American Samoa 5-10 working days 2-4 working days not available
Angola 5-10 working days 2-4 working days not available
Anguilla 5-10 working days 2-4 working days not available
Argentina 5-10 working days 2-4 working days not available
Aruba 5-10 working days 2-4 working days not available
Australia 5-10 working days 2-4 working days not available
Bangladesh 5-10 working days 2-4 working days not available
Barbados 5-10 working days 2-4 working days not available
Belize 5-10 working days 2-4 working days not available
Benin 5-10 working days 2-4 working days not available
Bermuda 5-10 working days 2-4 working days not available
Bhutan 5-10 working days 2-4 working days not available
Bolivia 5-10 working days 2-4 working days not available
Botswana 5-10 working days 2-4 working days not available
Virgin Islands, British 5-10 working days 2-4 working days not available
Brunei Darussalam 5-10 working days 2-4 working days not available
Burkina Faso 5-10 working days 2-4 working days not available
Burundi 5-10 working days 2-4 working days not available
Cambodia 5-10 working days 2-4 working days not available
Cameroon 5-10 working days 2-4 working days not available
Canada 5-10 working days 2-4 working days not available
Cape Verde Islands 5-10 working days 2-4 working days not available
Cayman Islands 5-10 working days 2-4 working days not available
Chad 5-10 working days 2-4 working days not available
China 5-10 working days 2-4 working days not available
Country (Rest of the World) continued Postal Service
Delivery Times
Standard Service
Delivery Times
Express Service
Delivery Times
Colombia 5-10 working days 2-4 working days not available
Comoros Islands 5-10 working days 2-4 working days not available
Congo, Dem. Rep. 5-10 working days 2-4 working days not available
Congo 5-10 working days 2-4 working days not available
Cook Islands 5-10 working days 2-4 working days not available
Costa Rica 5-10 working days 2-4 working days not available
Djibouti 5-10 working days 2-4 working days not available
Ecuador 5-10 working days 2-4 working days not available
El Salvador 5-10 working days 2-4 working days not available
Equatorial Guinea 5-10 working days 2-4 working days not available
Eritrea 5-10 working days 2-4 working days not available
Falkland Islands 5-10 working days 2-4 working days not available
Fiji 5-10 working days 2-4 working days not available
Gabon 5-10 working days 2-4 working days not available
Ghana 5-10 working days 2-4 working days not available
Grenada 5-10 working days 2-4 working days not available
Guadeloupe 5-10 working days 2-4 working days not available
Guam 5-10 working days 2-4 working days not available
Guatemala 5-10 working days 2-4 working days not available
Guinea Rep. 5-10 working days 2-4 working days not available
Guinea-Bissau 5-10 working days 2-4 working days not available
Guyana 5-10 working days 2-4 working days not available
Haiti 5-10 working days 2-4 working days not available
Hong Kong (SAR) 5-10 working days 2-4 working days not available
Country (Rest of the World) continued Postal Service
Delivery Times
Standard Service
Delivery Times
Express Service
Delivery Times
India 5-10 working days 2-4 working days not available
Indonesia 5-10 working days 2-4 working days not available
Israel 5-10 working days 2-4 working days not available
Jamaica 5-10 working days 2-4 working days not available
Japan 5-10 working days 2-4 working days not available
Jordan 5-10 working days 2-4 working days not available
Kenya 5-10 working days 2-4 working days not available
Kiribati 5-10 working days 2-4 working days not available
Korea, South 5-10 working days 2-4 working days not available
Kuwait 5-10 working days 2-4 working days not available
Kyrgyzstan 5-10 working days 2-4 working days not available
Laos Peoples Dem. Rep 5-10 working days 2-4 working days not available
Lebanon 5-10 working days 2-4 working days not available
Lesotho 5-10 working days 2-4 working days not available
Liberia 5-10 working days 2-4 working days not available
Macao 5-10 working days 2-4 working days not available
Madagascar 5-10 working days 2-4 working days not available
Malawi 5-10 working days 2-4 working days not available
Malaysia 5-10 working days 2-4 working days not available
Maldives 5-10 working days 2-4 working days not available
Marshall Islands 5-10 working days 2-4 working days not available
Martinique 5-10 working days 2-4 working days not available
Mauritania 5-10 working days 2-4 working days not available
Mayotte 5-10 working days 2-4 working days not available
Micronesia, Fed States Of 5-10 working days 2-4 working days not available
Country (Rest of the World) continued Postal Service
Delivery Times
Standard Service
Delivery Times
Express Service
Delivery Times
Morocco 5-10 working days 2-4 working days not available
Mozambique 5-10 working days 2-4 working days not available
Namibia 5-10 working days 2-4 working days not available
Nauru, Rep of 5-10 working days 2-4 working days not available
Nepal 5-10 working days 2-4 working days not available
Netherlands Antilles 5-10 working days 2-4 working days not available
New Caledonia 5-10 working days 2-4 working days not available
New Zealand 5-10 working days 2-4 working days not available
Nicaragua 5-10 working days 2-4 working days not available
Nigeria 5-10 working days 2-4 working days not available
Niue 5-10 working days 2-4 working days not available
Co. of N. Mariana Islands 5-10 working days 2-4 working days not available
Oman 5-10 working days 2-4 working days not available
Pakistan 5-10 working days 2-4 working days not available
Palau 5-10 working days 2-4 working days not available
Panama 5-10 working days 2-4 working days not available
Papua New Guinea 5-10 working days 2-4 working days not available
Paraguay 5-10 working days 2-4 working days not available
Peru 5-10 working days 2-4 working days not available
Philippines 5-10 working days 2-4 working days not available
Puerto Rico 5-10 working days 2-4 working days not available
Qatar 5-10 working days 2-4 working days not available
Reunion, Island of 5-10 working days 2-4 working days not available
Rwanda 5-10 working days 2-4 working days not available
St Helena 5-10 working days 2-4 working days not available
Saint Kitts and Nevis 5-10 working days 2-4 working days not available
Country (Rest of the World) continued Postal Service
Delivery Times
Standard Service
Delivery Times
Express Service
Delivery Times
St Lucia 5-10 working days 2-4 working days not available
St Vincent 5-10 working days 2-4 working days not available
Samoa 5-10 working days 2-4 working days not available
Sao Tome & Principe 5-10 working days 2-4 working days not available
Saudi Arabia 5-10 working days 2-4 working days not available
Senegal 5-10 working days 2-4 working days not available
Seychelles 5-10 working days 2-4 working days not available
Sierra Leone 5-10 working days 2-4 working days not available
Singapore 5-10 working days 2-4 working days not available
Solomon Islands 5-10 working days 2-4 working days not available
South Africa 5-10 working days 2-4 working days not available
Sri Lanka 5-10 working days 2-4 working days not available
Suriname 5-10 working days 2-4 working days not available
Swaziland 5-10 working days 2-4 working days not available
Taiwan 5-10 working days 2-4 working days not available
Tanzania 5-10 working days 2-4 working days not available
Thailand 5-10 working days 2-4 working days not available
Togo 5-10 working days 2-4 working days not available
Tonga 5-10 working days 2-4 working days not available
Trinidad & Tobago 5-10 working days 2-4 working days not available
Tunisia 5-10 working days 2-4 working days not available
Turks & Caicos Islands 5-10 working days 2-4 working days not available
Tuvalu 5-10 working days 2-4 working days not available
Uganda 5-10 working days 2-4 working days not available
United Arab Emirates 5-10 working days 2-4 working days not available
Country (Rest of the World) continued Postal Service
Delivery Times
Standard Service
Delivery Times
Express Service
Delivery Times
United States 5-10 working days 2-4 working days not available
Uruguay 5-10 working days 2-4 working days not available
Uzbekistan 5-10 working days 2-4 working days not available
Vietnam 5-10 working days 2-4 working days not available
Virgin Islands, US 5-10 working days 2-4 working days not available
Yemen 5-10 working days 2-4 working days not available
Zambia 5-10 working days 2-4 working days not available
Zimbabwe 5-10 working days 2-4 working days not available
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