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Once confirmation has been received that your payment has been successful from your chosen payment method provider, then we can process your order and send your email containing your unique code and instructions on how to download the software from the Supplier.
When completing the checkout, please make sure that your email address is accurate so that we can get this to you as quickly as possible.
14-day money back guarantee included if product is not activated
You can purchase from Gear4music with complete confidence and peace of mind. All of our digital products come with a 14-day money-back guarantee as standard.
If you decide you don't want your order, you can return it within 14 days of receiving it. Provided your product hasn't been activated in that time, you can exchange it for a different product, or get a refund.
We will only issue a new product or refund if the supplier confirms that your product has not been activated. At the same time, we will ask them to invalidate it so that it cannot be used in the future.
This does not affect your statutory rights.
For more information, please refer to our Returns and Refunds Information.
If you decide your order isn't suitable for any reason you can return it - just let us know within 30 days of receiving it. Please keep hold of all the original packaging until you're sure you want to keep the order.
Eligibility for Money Back Guarantee
Important: For hygiene and software licensing reasons, some items are only eligible for our Money Back Guarantee if they are returned to us unused and sealed in the original packaging with all software still "unregistered." Details of exclusions are shown within the product descriptions. Products include:
- Monitors and Headphones
- Earplugs and Ear Protection
- Reeds and mouthpieces for woodwind and brass instruments
- Mouth and Lip-Care Products
- CDs, DVDs and Software
We can collect your return for a small fee, or you can send it back to us yourself. The collection fee can be found in the returns information on each product's page on Gear4music.
In the unlikely event that any item in this order is faulty, damaged or incorrect on receipt, notify us within 14 days and we'll arrange a free collection.
When returning an order please ensure products are appropriately packaged and protected, to prevent them from getting damaged.
This table provides an overview of your statutory consumer rights, compared with our standard returns policy and optional extended money back guarantee and warranty.
| UK & Europe | EU Standard | Gear4music Standard | Gear4music Optional |
|---|---|---|---|
| Return Period | 14 days | 30 days | up to 180 days |
| Standard delivery charges refunded? | Yes | Yes | Yes, up to 30 days |
| Upgraded delivery charges refunded? | Standard costs only | Standard costs only | Standard costs only |
| Free collection on cancellation | No | No | Yes, up to 30 days |
| Free collection if defective, delivered damaged or incorrect item | Yes, within 14 days | Yes, within 14 days | Yes, within 30 days |
We are unable to accept returns of any custom made items designed to work together as a unique package and some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging. For full information on our returns policy, please refer to our returns and refunds information guide.
Pay with Klarna
Get more time to pay with Klarna
Split the cost into 3 equal monthly payments of £67.83 - interest free
Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+. Subject to status. Late fees may apply. Ts&Cs apply.
Spend another £46.50 to buy on finance (14.9% APR Representative)
Spend another £46.50 to buy on finance Finance from £6.34 per month
Please note: This is only available where all items in the order are dispatched in a single delivery. Gear4music Ltd is authorised and regulated by the Financial Conduct Authority (FCA FRN 706272) and acts as a credit intermediary and not a lender, offering credit products provided by a limited number of finance providers, including Klarna Financial Services UK Limited (company number 14290857), which is authorised and regulated by the FCA for carrying out regulated consumer credit activities (firm reference number 987889), and for the provision of payment services under the Payment Services Regulations 2017 (firm reference number 987816)
More infoTo make it as easy as possible for you to get the gear you want, we offer a range of instant finance options. If you spend £250 or more online, you can choose to pay over 12, 24, 36 or 48 months. The majority of decisions are given instantly, so you could get your new gear sooner than you thought!
Representative Example
To help you understand how our finance options work, the examples below are based on a total order value of £250:
| Finance | APR Rep. | Deposit to Pay | Payments | Total Payable |
|---|---|---|---|---|
| 12 months | 21.90% | £25.00 | 12 months: £21.51Final Payment: £21.51No settlement fee | £283.12 |
| 24 months | 21.90% | £25.00 | 24 months: £11.92Final Payment: £11.92No settlement fee | £311.08 |
| 36 months | 21.90% | £25.00 | 36 months: £8.77Final Payment: £8.77No settlement fee | £340.72 |
| 48 months | 14.90% | £25.00 | 48 months: £6.34Final Payment: £6.34No settlement fee | £329.32 |
How to Apply
Applying for finance couldn't be easier - if your order totals £250 or more, simply proceed through the checkout as normal. If your order qualifies, during the Payment step you'll see options available underneath the Flexible Payment Options heading. Select your preferred option and then click the orange PLACE ORDER USING FINANCE button. This will start your application with our finance partners. Completing this form should take approximately 10 minutes.
You should get an instant answer on whether your application has been successful, though in some rare cases our finance provider may need to look at the application in more detail.
Please note: This is only available on orders placed via the website consisting of a single delivery, and is not available in store or via phone currently. Warranties can not be purchased on finance. If you wish to purchase warranties, please choose another payment method or contact us after placing your order and we'll be happy to help you. Additionally, please note that software downloads are subject to a £300 maximum spend.
To make it as easy as possible for you to get the gear you want, we offer a range of instant finance options. If you spend £250 or more online, you can choose to pay over 12, 24, 36 or 48 months. The majority of decisions are given instantly, so you could get your new gear sooner than you thought!
Representative Example
To help you understand how our finance options work, the examples below are based on a total order value of £250:
| Finance | APR Rep. | Deposit to Pay | Payments | Total Payable |
|---|---|---|---|---|
| 12 months | 21.90% | £25.00 | 12 months: £21.51Final Payment: £21.51No settlement fee | £283.12 |
| 24 months | 21.90% | £25.00 | 24 months: £11.92Final Payment: £11.92No settlement fee | £311.08 |
| 36 months | 21.90% | £25.00 | 36 months: £8.77Final Payment: £8.77No settlement fee | £340.72 |
| 48 months | 14.90% | £25.00 | 48 months: £6.34Final Payment: £6.34No settlement fee | £329.32 |
How to Apply
Applying for finance couldn't be easier - if your order totals £250 or more, simply proceed through the checkout as normal. If your order qualifies, during the Payment step you'll see options available underneath the Flexible Payment Options heading. Select your preferred option and then click the orange PLACE ORDER USING FINANCE button. This will start your application with our finance partners. Completing this form should take approximately 10 minutes.
You should get an instant answer on whether your application has been successful, though in some rare cases our finance provider may need to look at the application in more detail.
Please note: This is only available on orders placed via the website consisting of a single delivery, and is not available in store or via phone currently. Warranties can not be purchased on finance. If you wish to purchase warranties, please choose another payment method or contact us after placing your order and we'll be happy to help you. Additionally, please note that software downloads are subject to a £300 maximum spend.
Key Features
The Roland Cloud Fantom EX Upgrade propels the flagship FANTOM synthesizers into new realms of creative potential. This substantial update incorporates Roland's renowned analog modelling technology, bringing two new grand pianos, JD-800 and n/zyme Model Expansions, alongside studio-grade reverb effects into your arsenal. Designed for the FANTOM 6, 7, and 8 series, this upgrade is ideal for musicians aiming to expand their sound palette with the revered tones of the JUPITER-8 and SH-101, the expressive capabilities of German Concert and SuperNATURAL pianos, and the innovative sounds of the JD-800 and n/zyme synthesizers.
Available through Roland Cloud Manager, the FANTOM EX Upgrade not only enhances the FANTOM platform with new sounds and features but also streamlines workflow with added DAW control profiles and mastering tools. Whether in the studio or on stage, this upgrade offers FANTOM users unparalleled flexibility and creative options, making it an essential addition for both current and prospective owners of Roland’s premier synthesizer series.
Product Ref: 289492
Step into the world of vintage synthesis with the JUPITER-8 and SH-101 ACB Expansions, exclusive to the FANTOM series. These expansions offer a circuit-level recreation of two of Roland’s most iconic synthesizers, delivering authentic sound and response. Experience the lush analog textures of the JUPITER-8 and the distinctive bass and lead sounds of the SH-101, integrated seamlessly into the FANTOM environment for a modern take on classic tones.
With the German Concert V-Piano Expansion 01 and the SuperNATURAL Acoustic Piano 3 Expansion, the FANTOM EX Upgrade elevates piano performance to concert-class levels. These expansions provide players with deeply expressive grand pianos, boasting enhanced modelling for new tonal possibilities and organic, ultra-responsive playability. Whether for solo performances or cutting through dense band mixes, these pianos offer the presence and dynamic range needed for any scenario.
The JD-800 and n/zyme Model Expansions push the boundaries of digital synthesis within the FANTOM framework. Revisit the aggressive electronic sound palette of the JD-800, reimagined with modern modelling techniques, or explore the futuristic capabilities of n/zyme, a cutting-edge synth engine offering complex wavetable layers and powerful modulation options. These expansions encourage limitless sonic exploration, from nostalgic sounds to never-before-heard textures.
Dive deeper into sound design with new Shimmer and Modulation Reverb effects, providing studio-grade spatial textures and harmonic richness. The FANTOM EX Upgrade also streamlines your creative process with improved DAW control for Cubase and Studio One, alongside new mastering tools and interfaces. These workflow enhancements ensure that from creation to performance, your experience is as smooth and intuitive as possible.
